FMF Foods

FMF Foods is a long-established food manufacturer that produces breakfast crackers, as well as flour, rice, sweets, and more.

Breakfast crackers are a national dish found in every Fiji home. These thick, satisfying crackers are great for breakfast or a snack.

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A gift from tropical Fiji

Fiji Time Japan is an authorized importer and retailer of products from the South Pacific countries.

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FAQ

FAQ

Is there a shipping charge?

Shipping charges will be charged separately.
Delivery will be made by Yamato Transport or Japan Post (Yu-Pack).

【postage】

Roloma offers free shipping.

Shipping costs will vary depending on the amount of your purchase.

Purchase amount ¥5,499 or less <Shipping fee: ¥740>
Purchase amount over ￥5,500 (Shipping fee: ￥330)
*Excluding Okinawa

[If the delivery destination is Okinawa Prefecture]
Purchase amount ¥5,499 or less <Shipping fee: ¥940>
Purchase amount over ￥5,500 (Shipping fee: ￥550)
*Items participating in the free shipping campaign will be shipped free of charge.

[COD fee]

Less than 10,000 yen: 330 yen
Less than 30,000 yen: 440 yen
Less than 100,000 yen: 660 yen

How can I pay?

We accept various credit cards and cash on delivery (COD).

*For cash on delivery (COD), a separate COD fee will be charged.
Less than 10,000 yen: 330 yen
Less than 30,000 yen: 440 yen
Less than 100,000 yen: 660 yen

If you place an order for cash on delivery and then refuse to receive the item, you will be responsible for the round-trip shipping costs at a later date.

When will it arrive?

We will ship your order within 3 business days after your order is confirmed. Generally, orders placed by 6:00 p.m. will be shipped the next day.
If you are concerned about delays in delivery, please check the "NEWS" section of our website.

Is the delivery note enclosed?

In order to protect the environment and personal information, we do not enclose a delivery note. Please check the order details in the order confirmation email.

Can I cancel?

Please note that we cannot accept cancellations due to customer convenience after an order has been confirmed.

The product was defective.

Please contact us via the inquiry form within 3 days of receiving the product. We cannot accept returns or exchanges due to product defects after 3 days from receiving the product.

I don't know how to order.

My fellow fijians, If you don't know how to order, pls contact us through below contact form. we can help you and COD is available.

Contact form